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Ch. 02 · The CatalogWBI-057

Feedback-to-Ticket Bridge

Tier: componentDomain: CMS

UtilityWordPress plugin that connects the feedback pins (WBI-054) and the project tracker (WBI-055): a pin becomes a ticket, status stays in step both ways, and the agency console (WBI-056) gets a read-only snapshot of the site.

Core capabilities
  • Pins become tickets with page, block, viewport and screenshot
  • Status sync between pin and ticket, with sign-off recorded
  • Two-way replies; internal notes stay internal
  • Signed snapshot push and one-click staff sign-in for the hub